PRC India primarily supplies fabrics on a B2B and wholesale basis.
- Customers should inspect products upon delivery.
- Manufacturing defects, incorrect products, shortages or transit damage should be reported within 7 days.
- Claims should include the order/invoice number and supporting photographs or videos.
- Approved claims may be resolved through replacement, credit or refund, depending on the circumstances.
- Custom-dyed, digitally printed, jacquard, dobby and other made-to-order fabrics are generally not returnable due to change of mind or change in customer requirements after production begins.
- Approved returns must be authorised by PRC India before products are shipped back.
- Refunds, where applicable, will be processed according to the agreed payment method and commercial terms.
Email: sales@prcindia.net